Safety & Tukalos Protected Pay

Your money waits until it’s in your hand.

When you pay in Tukalos, the payment is held safely. It’s only released to the other person when you confirm the handoff.

You pay

Pay in the app with your card. Your card details go to Stripe, never to Tukalos.

Held safely

The money is held, not sent. Cancel before the handoff and you’re not charged.

Released at the handoff

Press and hold “I got it” when it’s in your hand. Then they get paid.

A $10 item costs you $10.50. Free items have no fees.

Buyers pay a 5% service fee (at least 50¢). Sellers pay 5% from their payout, or 8% for business accounts. There are no other charges.

Item
$10.00
Service fee (5%)
$0.50
You pay
$10.50

Four promises

Your spot stays private

Posts show only your general area. Your exact spot is shared only with the person you match with.

Public meeting spots

Tukalos suggests busy, well-lit places nearby, like a building lobby or a plaza entrance.

Ratings and reviews

After every handoff, both people rate each other, so you can see who’s reliable.

Report and block

Block anyone in one tap. Reports go straight to the Tukalos team.

During the Scarborough pilot, paid items use test payments, so no real money moves yet. Free items work for real.

Questions about safety?

Read the FAQ